Customs Operations Manager Neu

The Customs Operations Manager leads and oversees all U.S. import and export customs activities. This role is responsible for ensuring full compliance with U.S. customs regulations while driving efficient, standardized, and controlled customs operations across the organization. The ideal candidate will serve as a strategic partner to internal stakeholders and external brokers, ensuring accurate customs declarations, strong internal controls, and continuous process improvements in a dynamic, multinational environment.

Your tasks

Responsible for all U.S. customs inbound and outbound operational activities.

Manage, develop and oversee customs brokers and logistics providers in relation to all customs matters, including contractual compliance, performance management, day-to-day broker compliance oversight and compliance with recordkeeping requirements.

Establish and maintain controls, standards and operating procedures for brokerage activities to ensure the compliant submission of customs declarations and the proper execution of customs procedures.

Act as the point of contact for HSTUS classification and customs valuation matters.

Design and support the improvement of customs processes and contribute to the implementation of related IT projects, ensuring compliance with applicable legal and regulatory requirements.

Coordinate with relevant internal stakeholders, including Supply Chain & Logistics, Finance, Legal, Programs and business units, on customs management, operational processes and internal controls.

Support customs and related government audits.

Design and deliver training for relevant stakeholders to support compliant customs operations.

Your profile

Bachelor’s degree in business, Supply Chain, Law, International Trade or a related field, or equivalent relevant professional experience.
5–7 years of relevant experience managing customs operations in an in-house, multinational environment.

Strong knowledge of U.S. customs regulations, including CBP procedures, HTSUS classification, customs valuation, country of origin rules, trade preference programs and special customs programs, such as Temporary Import under Bond, duty drawback and Foreign-Trade Zones.

Ability to interpret complex regulatory requirements and translate them into practical operational processes.

Experience working with SAP; experience with SAP GTS or other trade compliance systems would be an advantage.

Strong communication and influencing skills, a sound trade compliance mindset and an understanding of logistics requirements.

Self-motivated and proactive, with the ability to manage multiple priorities in a dynamic environment.

Right mindset for customs compliance by safeguarding regulatory requirements while considering operational business needs

We offer

Medical, Dental, Vision, and STD insurance are effective immediately

Medical Flexible Spending Accounts Employer-paid LTD and Life / AD&D insurance
401k with employer matching up to 2% with an additional discretionary contribution to 1% provided from the employer

Paid 2 weeks of Vacation, paid 10 days of PTO & Holidays Annual Tuition Reimbursement Monthly $30 Gym Membership Reimbursement Passport and renewal compliance, and TSA reimbursement

Employee Assistance Program
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