Logistics Operations Lead — Lean, Safety & KPI Champion

• Supervise the health, safety and distribution activities of all assigned hourly associates in the DC

• Conduct daily start up meetings and discuss all updates pertaining to safety, orders/priorities for the next day and results from previous day

• Schedule and lead monthly safety meeting and safety topic engagement

• Conduct safety brief and morning warm up routine

• Monitor and log attendance. Escalate employee relations issues to DC Manager and HR as appropriate

• Lead work requirements on floor to exceed customer expectations as measured within given KPI’s

• Redirect and position resources as needed to achieve high DIFOT results

• Ensure the Distribution Center and assigned work areas are kept organized and clean

• Request the use of temporary labor during peak times of operation or for special projects to meet requirements

• Assist Distribution Center Manager in handling other issues that may arise as directed

• Coordinate with HR Generalist on all related onboarding and offboarding needs.

• Ensure newly hired associates complete all required training and report completion rate

• Assess and resolve issues relating to vendor compliance, import/export activities, and logistics systems

• Maintain accurate logistics data for daily, weekly, and monthly reporting, including KPIs, vendor performance, transportation metrics, and service levels

• Partner cross-functionally with Purchasing, Customer Service, Planning, and Warehouse Operations to create effective inbound and outbound schedules

• Serve as the liaison between customs brokers, freight forwarders, carriers, and internal teams

• Research and facilitate customs compliance inquiries, including tariff codes and USMCA requirements

• Troubleshoot operational flow interruptions impacting inbound and outbound material movement

• Ensure shipping procedures comply with all safety standards, DOT regulations, hazmat requirements, and company policies

• Drive continuous improvement initiatives focused on transportation efficiency, shipping accuracy, dock utilization, labor productivity, and cost reduction

• Identify process bottlenecks and implement corrective actions using Lean methodologies and root cause problem-solving techniques

• Support and participate in Kaizen events, process mapping activities, and standard work development

• Develop and monitor logistics KPIs, including on-time delivery, freight cost, dock-to-stock timing, shipment accuracy, carrier performance, and inventory flow efficiency

• Analyze trends and operational data to identify opportunities for waste elimination and improved operational performance

• Proactively communicate shipment information, including delays, shortages, route changes, or expedited deliveries to internal and external customers

• Stay informed on logistics industry trends, transportation regulations, and best practices while identifying opportunities for operational enhancement

• Analyze vendor invoices and freight charges against contracted rates to ensure billing accuracy and cost control

• Plan and coordinate inbound and outbound shipment schedules to optimize operational flow

• Maintain organized documentation and provide reports to internal stakeholders and customers as required

• Lead associate development through coaching, training, mentorship, and performance feedback

• Support associate engagement initiatives while reinforcing the company's core values and continuous improvement culture

• Monitor team and individual performance while establishing clear expectations and measurable goals

• Motivate and develop team members to perform efficiently while maintaining high standards of safety, quality, and productivity

• Promote a culture of accountability, teamwork, and operational discipline through daily communication and performance management

• Support warehouse operational initiatives and perform additional duties as assigned

Requirements

• Associates degree in Logistics/Supply Chain or Business Equivalent
• 2-5 years experience in lead or supervisor role within a distribution environment
• Understand Distribution material flow requirements and be able to execute in a very action-oriented manner
• Strong verbal and written communication…