Logistics Sales Executive - Nights - Fort Worth

About the Position

This position reports to the Strategic Account Manager and Night Area Manager and is responsible for the team’s book of business for the night shift. Duties include bidding shipments, winning shipments, negotiating rates with carriers, and tracking and supporting shipments on assigned teams within the brokerage division.

• Negotiate competitive market rates with potential carriers.
• Properly vet all tendered carriers in alignment with ITS best‑in‑class standards.
• Cover or recover broken‑down shipments.
• Cover spot‑market (ad‑hoc) shipments awarded during the night shift.
• Cover open contracted loads as assigned by SAM/Sr NAM.
• Assist with high‑level issue resolution escalated from Night Operations Representatives.
• Track and trace current shipments in the ITS network.
• Maintain relationships with drivers and provide support as needed.
• Produce timely and accurate communication to all customers within the assigned network.
• Work efficiently and ensure accuracy of all tasks.
• Utilize technology to properly track orders for on‑time delivery.
• Ensure loads are on time and send track‑and‑trace updates per the required cadence.
• Update delivery windows in Transportation Management Systems (TMS) to reflect actual changes in delivery times due to diversions or cancelations.
• Escalate concerns, delays, loss failures, loss of revenue, and other issues with shipments to the appropriate chain of command.
• Other duties as assigned.

• A minimum of one year of experience in the transportation industry is preferred but not required.
• Proficient communication skills, including professional business writing, verbal communication, and documentation in TMS.
• Excellent interpersonal and relationship‑building skills.
• High‑level grit with the ability to persevere and manage issues successfully in high‑stress situations.
• Proficient in Microsoft Office Suite (Word and Excel).

7:30 pm – 5:30 am (subject to change). Required day‑shift training for six weeks.