Customer Service Logistics Administrator

PRIMARY DUTIES & KEY RESPONSIBILITIES

• Process the spare parts/stock reception, packing, unpacking, local & international shipments, intercompany transfers, stock postings,
• and any other processing necessary for brands and products to meet departmental and interdepartmental production goals.

• Open parcels from the carriers in accordance with strict security guidelines

• Pack parcels with the product and corresponding product packaging in accordance with strict security guidelines
• Pack hazmat shipments in accordance with FAA hazmat guidelines and policies. Hazmat training provided.

• Label outbound parcels for multiple carriers using SAP ECS
• Perform controls of each parcel to ensure the proper product is included
• Perform systematic transfers to local and international subcontractors
• File international shipments online
• Fill out BOL (Bill of Laden) and Airway bills for local, international, and high-value shipments

• Receive parcels from carriers, validating parcel quantities, and upholding security policies/procedures

• Assist with managing the Receiving / Unpacking / Shipping Mailbox and provide email responses to the incoming inquiries from internal clients according to key performance indicators

• Systematically receive incoming parts/packaging for service

• Order packaging and supplies used to support the processes for the department
• Deliver incoming items/supplies to internal staging areas based on the name of the recipient and department

• High school diploma
• College degree preferred

• 2+ years of employment in a production-based environment preferred
• Previous SAP experience preferred

• Ability to be proactive, follow directions, make decisions, problem-solve, and adapt to change.
• Assist other cross-functional departments with projects or tasks based on business needs
• Escalate issues that concern missing product to direct supervisor and security upon discovery
• Excellent verbal, written, and interpersonal communication skills.
• Proficient computer skills – Outlook and Excel

• Ability to stand for up to 9 hours
• Ability to lift up to 40 pounds