Transportation & Logistics Coordinator

Transportation & Logistics Coordinator

Frank Kent Family of Brands Fort Worth, Texas, United States

About Southwest Accessory Group (SWAG)

Southwest Accessory Group (SWAG) is a growing automotive accessories distribution organization supporting Ford and General Motors dealership networks
. With distribution operations across multiple U.S. markets, our team works together to deliver exceptional service, operational excellence, and reliable support to our customers and manufacturer partners.

At SWAG, our culture is built around four core values:

SERVE WORTH ALIGNMENT GRIT

We believe our success comes from our people and a ONE Team ONE Goal approach. Whether working in Sales, Distribution Operations, Transportation, Inventory, or our Corporate Support teams, every employee plays an important role in delivering results for our customers.

SWAG offers a fast-paced, collaborative environment where employees are encouraged to take ownership, identify opportunities for improvement, and contribute to the continued growth of the organization.

Join SWAG and help us keep our people, products, and customers moving forward.

The Logistics Coordinator supports the effective management and continuous improvement of SWAG’s transportation and logistics network, with primary responsibility for Less-Than-Truckload (LTL), Parcel, and third-party logistics (3PL) providers
.

This role supports transportation sourcing, carrier and provider performance, freight cost management, service execution, reporting, and continuous improvement. The Logistics Coordinator serves as a key liaison between SWAG’s transportation partners and internal stakeholders, including Customer Service, Distribution Operations, Finance, and other business functions.

The successful candidate will be highly organized and analytical, comfortable managing external transportation partners, and capable of taking ownership of logistics issues from identification through resolution.

Carrier & 3PL Management

Serve as a primary day-to-day point of contact for designated LTL carriers, Parcel providers, and 3PL partners.

Monitor provider performance against established service expectations, pricing agreements, and contractual requirements.

Establish, maintain, and report key transportation performance metrics and provider scorecards.

Participate in regular business and performance reviews with transportation providers.

Identify performance deficiencies and coordinate corrective action plans with providers when service levels fall below expectations.

Assist with the onboarding, implementation, and transition of new carriers, Parcel providers, and 3PL partners.

Transportation Cost & Contract Management

Monitor transportation spend, freight charges, fuel surcharges, accessorial charges, and other associated logistics costs.

Review and approve transportation invoices in accordance with established authorization procedures.

Research and challenge billing discrepancies against contracted rates, terms, and service agreements.

Maintain carrier agreements, contracts, pricing schedules, service guides, and related transportation documentation.

Identify opportunities to improve transportation service while controlling or reducing costs.

Sourcing & RFP Support

Coordinate LTL, Parcel, and 3PL Requests for Proposal (RFPs) and other transportation sourcing initiatives.

Compile bid requirements, coordinate provider responses, and analyze pricing and service proposals.

Develop comparative analyses and present findings and recommendations to management.

Support contract negotiations, provider selection, implementation, and transition activities.

Service & Issue Resolution

Serve as a primary escalation point for transportation-related issues raised by Customer Service, Distribution Operations, and other internal stakeholders.

Coordinate directly with LTL carriers, Parcel providers, and 3PL partners to expedite resolution of service failures, capacity constraints, claims, damages, billing issues, and other transportation concerns.

Own escalated logistics issues through resolution
, rather than simply transferring responsibility to an external provider.

Com…