Line Service Technician

Line Service Technician The Company

Modern Aviation (the "Company") is a private equity backed, platform company launched in 2018 that is focused on the fixed‑based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements.

Employee Medical Insurance, Basic Life Insurance, Short‑Term Disability, Long‑Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Buy‑up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

The Line Service Technician (LST) attends to all service needs as they relate to and transient aircraft, catering to the needs of the jet owners, guests, and crews. While a LST's main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for the successful completion of this role.

The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.

• Responsible for all aircraft and ramp coordination during assigned shifts
• Delegate and assign duties to qualified personnel, monitor progress, and assess results
• Responsible for monitoring work of the LSTs on duty during your assigned shifts
• Assist Line Manager and Line Technician Trainer with training new employees
• Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Manager's or Supervisor's absence
• Maintains shift reports and related paperwork

• Must understand and exemplify what it means to be a partner at Modern Aviation
• Promotes and always maintains a positive image of Modern Aviation, to all personnel, members, volunteers, vendors, and the community
• Ensures a safe operation: protecting customers, staff, and equipment from harm
• Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations
• Responsible for the movement, placement, storage, de‑icing, and fueling of an aircraft
• Operate a wide variety of aircraft ground support equipment
• Exemplifies ramp awareness regarding aircraft, debris on the ramp or impending inclement weather procedures
• Perform work with minimal supervision
• Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
• Performs other duties deemed necessary and assigned by shift‑lead or Line Manager
• Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather

• Must be 18 years of age
• Strong verbal and written communication skills
• Exceptional mathematical skills
• Valid Driver's License
• Physically able to stand or walk for long periods of time

• Previous customer service experience preferred
• Basic knowledge of various aircraft types and servicing a plus

Line Service Manager

This job has no direct supervisory responsibilities

This position is nonexempt

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. The noise level in the work environment is usually loud.

This position requires no travel

Must be able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. May be required to work…