Director, Line Maintenance

Job Description

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

The Director, Line Maintenance provides overall leadership to the line maintenance organization for DFW, develops clearly defined strategies to make the organization best in class, and strengthens the culture of inclusion, diversity, and development for team members across the organization.

• Leads and serves a large and complex organization through management leaders, individual contributors, and front-line team members
• Optimizes trained manpower, equipment, facilities, and funds for Line Maintenance
• Leads design and implementation of revisions to Line Maintenance procedures to ensure maximum efficiency and safety
• Ensures accurate data is collected to support ongoing analysis of performance standards and metrics
• Monitors the coordination of maintenance manpower requirements and consistency with program scheduling and priorities; assists in the coordination of Line Maintenance workload scheduling with Tech Ops Planning and Supply Chain to ensure efficient utilization of personnel and equipment
• Maintains effective communication between Line Maintenance, Base Maintenance, Engineering, Strategic Planning, Materials, Supply Chain, and Aircraft Routing
• Ensures development, review, and validation of maintenance requirements to ensure appropriate training for maintenance, as well as leadership development
• Ensure all mandatory requirements are scheduled/completed to maximize the efficiency and effectiveness of the planned line maintenance, as well as the safe operation of the fleet
• Oversees and manages departmental budget and cost control, including forecasting, to ensure accuracy and accountability for overall resource management
• Seeks opportunities for continuous improvement; provides recommendations and implements initiatives to increase revenue, reduce cost, gain efficiencies, and improve customer service and employee experience
• Demonstrates and cultivates collaborative relationships across all work groups and teams
• Establishes and maintains open communication and a collaborative relationship with all levels of union leadership
• Ensures AA remains in compliance with all governmental requirements, e.g. OSHA, TSA, FAA, and Department of Transportation, through the development and implementation of procedures

• Bachelor’s degree or equivalent work experience
• 7 years of leadership experience at the manager level or above, in an area related to line maintenance/heavy maintenance planning
• 7 years of experience managing a unionized frontline workgroup

• Degree in Business, Finance, Planning, Aeronautics, or related area preferred

• Demonstrates the highest level of ethics and integrity
• Must hold a valid A&P License
• In-depth knowledge of the airline industry and technical operations, American Airlines (AA) business strategy, company policies and procedures, and collective bargaining agreements
• Extensive experience implementing procedures and ensuring consistent service delivery
• Ability to influence others through outstanding interpersonal skills, collaboration, and negotiation skills
• Ability to advocate and manage change
• Ability to be an action-oriented and results-driven leader, with a natural aptitude for engaging employees across multiple work groups
• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
• Ability to identify opportunities for improvement, as well as proven success implementing strategic initiatives under time constraints
• Ability to build and facilitate relationships at…