Operations Supervisor

Requisition Number: 103940

Location:

This role is fully onsite in our Fort Worth, TX office.

Shift: 2 pm - 10:30 pm

Salary: $75,000 annually

Fort Worth, TX, US, 11111

About Insight

14,000+ engaged teammates globally, $9.2 billion in revenue, 35+ industry and partner awards, and $1.4M+ total charitable contributions in 2023.

Are you a driven leader with a passion for delivering technical solutions to both internal and external customers? We are looking for an Operations Supervisor to provide immediate supervision, assign tasks, maintain schedules, and verify the quality of technical service delivery. You will be responsible for ensuring that Insight’s onsite and field service personnel are meeting and exceeding client expectations, while providing day-to-day supervision for the team’s administrative functions.

• Coordinate personnel and processes within the operations area.
• Manage daily activities, assess the efficiency, and implement changes as necessary.
• Develop business practices to address the needs of Service Delivery, including efficient planning, forecasting, and resource management.
• Build and maintain relationships with all departments for effective communication and collaboration.

• Bachelor's degree from a four-year college or university.
• 1+ years of related field service operations experience and/or training, or an equivalent combination of education and experience.
• Exceptional interpersonal and communication skills.
• Strong analytical, multitasking, and time management skills.

We’re legendary for taking care of you, your family, and helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career  core values of Hunger, Heart, and Harmony guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience, and we still want to hear from you even if you feel your skills are not a perfect match.

Insight is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.