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Member Services Call Center Leader; Onsite

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: EECU
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Call Center Leader (Onsite)
A community credit union in Fort Worth seeks a Member Services Supervisor to lead their call center team. This full-time role involves hiring, training, and coaching over 15 representatives while ensuring exceptional service delivery. Candidates should have 3-5 years of supervisory experience in a call center environment and strong management skills. The position focuses on driving operational excellence, resolving member issues, and meeting compliance standards.

If you're ready to innovate and elevate the member experience, we want to hear from you.
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