Branch General Manager

General Manager – Dallas, TX (Relocation Assistance Available)

As a General Manager at West Shore Home®, you won’t just run a branch—you’ll help build the first nationwide home‑remodeling brand. This role demands a leader who thrives in the grind, owns their outcomes, and inspires teams to push beyond expectations. You’ll oversee all branch operations, guiding both Sales and Installation teams with the support of high‑level regional leadership.

We’re on a mission to do what’s never been done: create the first coast‑to‑coast remodeling brand. That takes imagination, discipline, and relentless drive. If you take extreme ownership and love the pressure of big goals, you’ll fit right in.

Our commitment to culture has earned us the 2025 Top Workplaces USA award with top‑tier recognition in Leadership, Purpose & Values, and Compensation & Benefits. 📦 Relocation assistance is available for the right leader.

• Translate CEO‑level strategic expectations into branch‑level plans that drive Sales and Operations success.
• Partner with the In‑Home Sales Manager to elevate sales systems, coach high performers, and ensure NSLI and volume targets are crushed.
• Collaborate with Installation Managers to refine systems that boost First Pass Yield and drive revenue.
• Support the Warehouse Manager in optimizing receiving, staging, inventory, and quality control.
• Maintain OSHA compliance and uphold West Shore Home safety standards across field and warehouse operations.
• Review and present branch financials monthly to the CEO and CFO.
• Forecast headcount needs, drive hiring, and ensure training supports revenue goals.
• Represent West Shore Home in community and philanthropic initiatives.

• Train and develop your teams to master their roles and understand our culture.
• Continuously improve operational systems to increase performance and efficiency.
• Collaborate with leaders across the company to enhance the customer journey.

• Industry expertise and a proven track record in Construction or Home Improvement.
• A relentless customer‑service mindset.
• The ability to analyze shifting data and build strategies that overcome obstacles.
• Strong leadership focused on team success, engagement, and accountability.
• A valid Driver’s License, clean driving record, and reliable vehicle.

• Multiple health insurance options (medical, dental, vision, accident, life, disability)
• 401(k) with company match
• Paid holidays & PTO
• Leadership development & ongoing training
• Unmatched opportunities for professional and personal growth
• Relocation assistance for top candidates

• Schedule:
  
  Exempt; hours vary based on business needs
• Location:
  
  Dallas, TX (relocation available)
• Seniority:
  Mid‑Senior Level / Director

Referrals increase your chances of interviewing at West Shore Home by 2x.

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

All employees are subject to a pre‑employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.