Coordinator III – Engagement, Substitutes, Resignations and Strategic Partners

Position Purpose

Coordinates and supports the daily operations of engagement, substitute services, employee resignations/separations, and strategic partnerships.

Ensures effective execution of staffing processes, monitors operational performance, and supports service delivery aligned with Talent Management priorities. Supervises specialized staff and collaborates across departments to maintain staffing continuity, improve operational efficiency, and support workforce stability.

Coordinates implementation of Strategic Staffing & Partnerships initiatives aligned with district priorities.

Oversees day‑to‑day operations across engagement, substitutes, resignations, and partner‑related activities.

Ensures consistent execution of established processes, workflows, and service standards.

Supports progress toward operational goals and assists in implementing continuous improvement efforts.

Serves as a key point of coordination between functional areas to ensure alignment and efficiency.

Coordinates substitute workforce operations, including assignment tracking, utilization, and support.

Monitors fill rates and escalates staffing needs to ensure adequate campus coverage.

Oversees processing of employee resignations and separations to ensure accuracy, timeliness, and compliance.

Tracks staffing activity, vacancy trends, and workforce needs to support operational decision making.

Supports engagement strategies to improve substitute satisfaction, retention, and service quality.

Collaborates with recruitment, onboarding, and certification teams to support seamless staffing pipelines.

Supports coordination and communication with external vendors and strategic partners.

Monitors partner performance and service delivery expectations.

Assists with contract tracking, issue resolution, and escalation as needed.

Identifies opportunities to enhance service delivery through partnerships and operational improvements.

Collects and maintains data related to staffing operations, engagement, and resignations.

Prepares reports, dashboards, and summaries for leadership review.

Monitors key metrics such as substitute fill rates, resignation trends, and service levels.

Identifies trends, gaps, or inefficiencies and provides recommendations for improvement.

Ensures adherence to district policies, procedures, and regulatory requirements.

Maintains accurate records for audits, reporting, and compliance purposes.

Supports implementation and consistent application of standard operating procedures.

Provides guidance to staff and stakeholders regarding processes and expectations.

Assists in monitoring expenditures related to substitute services and partnerships.

Supports resource allocation and operational planning efforts.

Promotes efficient and cost‑effective use of staffing resources.

Builds and maintains strong relationships with campuses, departments, and stakeholders.

Promotes collaboration, teamwork, and a service‑oriented culture.

Demonstrates professionalism, integrity, and alignment with district goals and values.

Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.

Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.

Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.

Provides direction, training, and ongoing performance feedback.

Assigns and monitors work to ensure timely and accurate completion.

Supports hiring, onboarding, and evaluation of assigned staff.

All Fort Worth ISD employees must maintain a commitment to the district's mission, vision, and strategic goals.

Exhibits high professionalism, standards of conduct and work ethic.

Demonstrates high…