Coordinator III – Records

Coordinator III – Records

Reports to: Director II
- Systems & Records
Pay Grade: 403
Duty Days: 239
FLSA Status: Exempt

Position Purpose

Provides operational leadership, oversight, and coordination of employee records management functions. Ensures the integrity, security, and compliance of employee records and data governance practices. Leads day-to-day records operations, manages records systems and services, and supervises staff to ensure accurate, efficient, and compliant records management across the district.

Coordinates the systematic maintenance, security, and integrity of employee records.
Oversees creation, maintenance, digitization, and archiving of employee records.
Ensures compliance with district, state, and federal requirements for records management.
Establishes and enforces records procedures and protocols aligned with data governance standards.
Manages records-related audits, public information requests, and compliance reporting.
Ensures confidentiality and security of employee data.

Oversees delivery of employee records services, including employment verification, service record review, and employee file access.
Coordinates and verifies Teacher Loan Forgiveness and Public Service Loan Forgiveness forms, including certification of employment dates and service records.
Serves as an escalation point for complex verification and records-related issues.

Coordinates and oversees records-related systems including Laserfiche, Munis, Frontline, Eduphoria, Tab Fusion, and AS400.
Ensures data accuracy and consistency across HRIS and document management systems.
Supports system enhancements, upgrades, integrations, and data cleanup initiatives.
Collaborates with the Systems team to improve automation, workflows, and records accessibility.

Implements procedures and workflows aligned with Director II strategies and department goals.
Monitors daily operations of the Records team to ensure timeliness, accuracy, and service quality.
Identifies process improvement opportunities and implements solutions to improve efficiency and effectiveness.
Coordinates records-related projects such as digitization, backlog reduction, and modernization efforts.
Serves as primary contact for departments, campuses, and external agencies regarding employee records.
Resolves escalated issues and ensures high-quality customer service.

Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
Corrects unsafe conditions in the work area and promptly reports any conditions that are not immediately correctable to the supervisor.

Assigns work, prioritizes tasks, and ensures adherence to deadlines and service standards.
Trains staff on records procedures, compliance requirements, and system usage.
Participates in performance evaluations, coaching, and development planning.

All Fort Worth ISD employees must maintain a commitment to the District's mission, vision, and strategic goals.
Exhibits high professionalism, standards of conduct and work ethic.
Demonstrates high quality customer service; builds rapport/relationship with the consumer.
Demonstrates cultural competence in interactions with others; is respectful of co‑workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.

Performs all job‑related duties as assigned and in accordance with the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

Knowledge of employee records management, data governance, and compliance requirements.
Knowledge of HRIS and document management systems including Laserfiche, Munis, Frontline, Eduphoria, Tab Fusion,…