Director, Leadership Development and Learning

Director, Leadership Development and Learning

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Director, Leadership Development and Learning is part of the People Division and leads the design, development, and delivery of leadership learning and talent development strategies that support operational excellence, leadership effectiveness, and business performance across the airline. This role oversees the design, implementation, and continuous improvement of learning programs for frontline, operational, technical, and corporate leadership teams, ensuring team members have the knowledge and skills needed to deliver a safe, reliable, and customer-focused operation.

What you'll do

• Develop and execute enterprise-wide learning and development strategies aligned with business objectives, operational priorities, and workforce planning initiatives

• Lead the design, implementation, and continuous improvement of learning programs supporting frontline, operational, technical, and corporate leadership.

• Partner with business leaders, People teams, and operational stakeholders to identify capability gaps and develop targeted learning solutions

• Ensure learning initiatives support regulatory requirements and maintain alignment with applicable FAA (Federal Aviation Administration), IATA (International Air Transport Association), and EASA (European Union Aviation Safety Agency) safety and operational standards

• Establish learning effectiveness metrics and performance measures to evaluate program outcomes and drive continuous improvement

• Lead, coach, and develop a team of learning professionals responsible for content development, instructional design, facilitation, and program management

• Champion modern learning methodologies, digital learning solutions, and emerging technologies to enhance Team Member engagement and learning effectiveness

• Collaborate with Talent Management and business leadership to support succession planning, leadership pipeline development, and long-term workforce capability strategies

• Manage external vendor relationships, consulting partnerships, and learning service providers

• Develop and manage departmental budgets, resource allocation, and strategic learning investments

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

• Bachelor's degree in Human Resources, Education, Organizational Development, or a related field, or equivalent experience/training

• 10 years of progressive experience in learning and development, talent development, organizational effectiveness, training, or related discipline

• 7 years of progressive leadership experience

• Experience developing and implementing enterprise-wide learning strategies and programs

• Experience managing large-scale projects and cross-functional initiatives

• Knowledge of learning technologies, including Learning Management Systems (LMS)

Preferred Qualifications – Education & Prior Job Experience

• Master's degree in Organizational Development, Human Resources, Education, or Sciences, or a related field

• Experience with in the airline, aviation, transportation, hospitality, or other highly regulated industries

Skills, Licenses, and Certifications

• Demonstrates the highest standards of ethics and integrity

• Extensive experience designing, implementing, and evaluating learning and development programs

• Advanced knowledge of instructional design principles, adult learning methodologies, and learning technologies

• Strong experience leading complex projects and enterprise-wide initiatives

• Analytical ability to leverage data, metrics, and insights to measure program effectiveness and support decision-making

• Ability to be highly collaborative, form consensus, build relationships, and work…