Project Manager, Operations Management, Project & Program Management

Department:
Project Management Role:
Project Manager

Location:

United States-Remote Overview Project Management serves as the operational delivery leader for the account. The team partners with Client Services and business units to translate client priorities into clear, executable plans with defined scope, timelines, resources, and accountability. PM owns delivery governance, project planning, forecasting, risk management, resource coordination, operational financial stewardship, and execution oversight. The department ensures work is delivered consistently, efficiently, and predictably while providing visibility into portfolio health and enabling scalable business growth.

Role Overview The Project Manager is responsible for leading day-to-day project operations and coordinating cross-functional activities to ensure work is delivered on time, on scope, and on budget while supporting agreed-upon client objectives and priorities established in partnership with Client Services. This role applies core project management principles to translate project goals into clear plans, manage task execution and dependencies, and keep stakeholders aligned through consistent communication and status reporting.

The Project Manager maintains accurate project documentation, proactively identifies risks and issues, and supports problem-solving to keep delivery moving efficiently and predictably.

• Assist in defining operational project financial management: estimate development, burn tracking, scope, project goals, and deliverables
• Develop detailed project schedules and work plans
• Allocate resources and monitor task completion

• Manage day-to-day operational tasks and ensure they are completed on time
• Track and manage project progress, identifying and resolving issues as they arise
• Coordinate with team members to ensure alignment with project goals and timelines

• Act as the primary operational point of contact for project timelines, deliverables, dependencies, risks, and workflow coordination
• Facilitate regular status meetings and provide updates on project progress
• Ensure clear and effective communication within the project team

• Identify and assess risks to project success
• Develop risk mitigation strategies with manager and handle any issues that arise during the project lifecycle

• Maintain and organize project documentation, including project plans, schedules, budgets, and status reports
• Prepare and deliver regular progress reports to stakeholders

• Monitor project deliverables to ensure they meet quality standards
• Coordinate reviews and approvals for project deliverables

• Manage relationships with internal and external stakeholders, ensuring their expectations are met
• Address stakeholder concerns promptly and professionally

• Ensure project plans, finances and schedules/timelines are updated
• Conduct daily or weekly check-ins with team members to ensure task status/completion
• Prepare and circulate meeting agendas, minutes, and action items
• Track and update project status in project management tools (e.g. Wrike, Ziflow, etc.)
• Maintain and organize all project-related documents
• Support in preparing reports for project stakeholders
• Lean in to provide support to fellow project management teams when and where needed

• Familiarity with project management software (e.g., Microsoft Project, Asana, Trello)
• Understanding of key project management methodologies (e.g., Waterfall, Srum, Agile)

• Demonstrated expertise in media execution across channels, with a strong understanding of media planning, activation, campaign workflows, channel requirements, and best practices across digital and traditional media
• Awareness of project lifecycle stages (initiation, planning, execution, monitoring, and closure)
• Basic understanding of scope, schedule, cost, quality, risk, and resource management principles

• Strong written and verbal communication skills
• Ability to facilitate meetings, provide clear updates, and maintain project documentation

• Proven ability to prioritize tasks and manage multiple responsibilities
• Attention to detail and ability to maintain accurate records

• Ability to identify potential project challenges and proactively develop solutions
• Strong analytical skills to assess project status and recommend corrective actions

• Experience working effectively in a team environment
• Willingness to support and collaborate with cross-functional team members

• Minimum of 2-3 years in a Project Management role, experience with pharmaceutical clients if preferred
• Basic knowledge of project management…