Specialist , Student Development

Title:

Specialist I, Student Development

Department: NW Testing Services

Campus

Location:

Northwest Campus

Employee Classification: ISP - Instructional Sup

Position Type: FT - Regular

Grant Funded:
No

Pay Frequency:
Monthly

Compensation Details:
Starting Pay - $37,900

Work Hours:

Monday - Friday 8:00am - 5:00pm, Saturday 9:00am- 4:00pm during peak registration, Varies based on need.

Remote Eligible:
This position is not eligible for remote work

Reporting to the assigned campus leader, this role is responsible for providing assistance in the total clerical functions of the department to include data entry, student assistance, transcript evaluation, and degree planning and graduation procedures.

• Assists in the evaluation of student transcripts
• Inputs transfer work and degree plan course substitutions in the computer
• Maintains student records and files
• Orders, receives and files transcripts
• Receives visitors and answers phone
• Processes time cards and keeps appropriate records
• Screens students for degree plans and advisement appointments
• Files degree plans and other official documents
• Maintains budget records and prepares reports
• Explains graduation procedures

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Works under the general supervision of the appropriate campus leader

* Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employment agreement between the employer and employee and is subject tochange by the employer as the needs of the employer and requirements of the job change.

• High School diploma or GED
• One (1) year's working experience related to the Essential Performance Requirements

• Associates degree
• At lease one (1) year's working experience in customer service
• Bilingual in English and Spanish or French, verbal and written

• Skilled in excellent customer service and interpersonal relationships
• Skilled using computer applications and enterprise systems,including word processing, spreadsheet, and presentation software

The physical demands described here are representative of thosethat must be met by an employee to successfully perform the essential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.