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CX Operations Lead: Scale, Coach & Optimize

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: Inclusively Remote
Full Time position
Listed on 2026-09-27
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Eneba is seeking an Operations Manager to lead a team of 80–100 support agents, ensure frontline success, and connect strategic goals with day-to-day execution. You’ll coach managers, monitor queues, and collaborate with Quality, Automation, and WFM to optimize performance in a fast-growing marketplace.

The role emphasizes data-driven decision making, proactive problem solving, and international collaboration across a tech-heavy environment.

Consider building your career as a CX Operations Lead:
Scale, Coach & Optimize at Inclusively Remote.

Join us at Inclusively Remote as our next CX Operations Lead:
Scale, Coach & Optimize in United States.

We are currently recruiting a CX Operations Lead:
Scale, Coach & Optimize for our team in United States.

This is an excellent opportunity to take on the CX Operations Lead:
Scale, Coach & Optimize role at Inclusively Remote.

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