Support Operations Lead, Healthcare SaaS
Listed on 2026-10-03
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Management
Healthcare Management
O.R. TRAX is a healthcare SaaS company seeking a Customer Support Team Lead in the United States. You will own the day-to-day operations of a small team serving pharma and device reps, run the floor, monitor queues in real time, and drive ticket-handling quality.
You will coach staff, manage escalations, and participate in product discussions while developing training and SOPs. This role prioritizes process-minded leadership and strong written communication.
We are looking to fill the Support Operations Lead, Healthcare SaaS position at O.R. TRAX in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Support Operations Lead, Healthcare SaaS role in the description above.
We appreciate your interest in this position.
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