Fintech Customer Experience Lead; Ops & SOPs
Listed on 2026-10-03
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Management
Banking & Finance -
IT/Tech
FinTech, Banking & Finance
Extend Your Team is seeking an experienced Customer Experience Manager to lead a US-based support operation for a fintech lending product. You will guide a team, optimize processes, and ensure precise handling of income verification and asset checks.
The role emphasizes SOP-driven workflows, data accuracy, and collaboration with product and risk teams. A Pacific Time schedule and strong English communication are required.
Are you ready to take on the Fintech Customer Experience Lead (Ops & SOPs) role at Extend Your Team?
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Fintech Customer Experience Lead (Ops & SOPs) role in the description above.
We appreciate your interest in this position.
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