Family and Membership Director

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Family Experience and Membership Director is responsible for designing, coordinating, and delivering engaging family-centered programs and pathways that enhance member connection, retention, and community impact.

Our mission and core values are brought to life by our culture. At our Y, we strive to live our mission of loving our neighbor and helping each individual reach their full potential intentionally every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality.

We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

• Health, Dental, and Vision Insurance (with employer contribution)
• 100% Employer Paid:
  Life Insurance, Short & Long Term Disability
• Voluntary Life Insurance
• Accident Insurance
• Critical Illness Coverage
• 12% Employer Contribution to the YMCA Retirement Fund
• Phone Allowance

• Bachelor's degree in Business Administration, Recreation Management, Nonprofit Management, or related field preferred.
• 3-5 years of experience in membership management, customer service leadership, or nonprofit operations.
• Proven experience in staff supervision and team leadership.
• Strong interpersonal, organizational, and communication skills.
• Ability to work flexible hours, including evenings and occasional weekends.