Community-based Volunteer Engagement Senior Specialist

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The Community Volunteer Engagement Specialist mobilizes volunteers and community partnerships to strengthen mission delivery and community resilience across the North Texas Region. Based in Dallas, this role primarily supports community mobilization and volunteer engagement efforts within DFW priority communities while also supporting regional steady-state programming, workforce engagement, and operational coordination across lines of service.

Working in partnership with Line of Service leaders, Chapter Executive Directors, Community Volunteer Leaders (CVLs), and regional leadership, this position helps strengthen volunteer capacity, support community-led resilience efforts, and improve coordination between volunteers, programs, and community partners.

This role serves as a player/coach by directly supporting community engagement activities while also helping regional teams strengthen volunteer connection, workforce visibility, data tracking, and sustainable community engagement practices.

• Grow volunteer capacity and community engagement to support local mission priorities and community-based programming
• Support volunteer recruitment, onboarding, engagement, and retention activities tied to regional mission needs
• Liaise with Executive Directors, Community Volunteer Leaders (CVLs), Line of Service leaders, and regional teams to support workforce and engagement needs
• Support volunteer engagement activities connected to preparedness programs, resilience initiatives, veteran services, restoring family links, and other approved services
• Create visibility and engagement opportunities for volunteers, youth groups, and community partners
• Support volunteer coordination and engagement activities tied to priority communities and regional initiatives

• Support implementation of regional community mobilization strategies, with primary focus on DFW priority communities
• Assist Executive Directors and chapter teams in strengthening local community engagement and resilience efforts
• Support coordination with community-based organizations, municipalities, indigenous tribal partners, schools, faith-based organizations, and other stakeholders
• Help sustain community engagement rhythms, partnership coordination, and community-led resilience activities
• Support cross-functional coordination between volunteers, chapters, partners, and Line of Service teams

• Support identification, onboarding, and engagement of Community Volunteer Leaders (CVLs) from priority communities across chapters
• Assist with ongoing CVL development, coaching, and connection to Red Cross systems and activities
• Support sustainable volunteer leadership structures within communities
• Help strengthen local volunteer engagement and readiness activities through community-based leadership

• Support development of innovative and non-traditional volunteer opportunities that strengthen mission delivery and community engagement
• Support scalable volunteer engagement approaches aligned with regional priorities
• Serve as a resource in designing volunteer opportunities that align community, organizational, and volunteer needs

• Support data collection, reporting, and tracking related to volunteer engagement and community mobilization activities
• Assist with program evaluation, operational learning, and process improvement efforts
• Support development of scalable practices that strengthen operational consistency and community engagement efforts

• Directly lead volunteer teams locally and support regional volunteer engagement activities
• Work collaboratively across matrixed leadership environments with Executive Directors, Line of Service leaders, volunteers, and community partners
• Support coordination and alignment efforts that strengthen regional collaboration and mission delivery

• Bachelor's degree in human resources, organizational development, public administration,…