Mgr Quality Systems

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too:
Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would

YOUput our drinks on every table?

The Manager, Quality Systems will take a leadership role in the verification and validation of the global Quality Management System, coordinate with plant leadership in implementation and audit of the global Quality Management System.

• Overall corporate owner for quality system which includes development and document control of policies, corporate SOPs, new equipment and process protocols, and training documents.
• Verifies the quality system incorporates food safety and food quality requirements.
• Support for SAP implementations, providing expertise for unit and integrated testing, on-site support for discovery, week in the life, go-live, and hyper-care activities.
• Will have direct communication with local site experts to ensure quality systems are compliant per Refresco corporate guidelines.
• Owns project portfolio and drives alignment across the businesses mapping requirements to delivered solutions.
• Work with internal customers in application support, design, development, test and implementation for document control and quality management system.
• Assist in the design and delivery of new and/or improved system functionality.
• Identify opportunities and implement solutions for process improvements and estimate benefits to ensure standardization, simplification, and integration.
• Drive efforts to refine business process improvements and the innovative use of integrated systems.
• Champion governance, alignment, and communication of Best Practice
• Provide second level support to key users for day-to-day problem resolution, including developing and executing on-going training for corporate QMS policies, SOPs, and SAP activities.
• Develop and maintain key user networks across regions, functional groups, business units, sites etc.
• Lead projects through design, testing, and implementation of document control applications.
• Lead implementation of document control applications across all Refresco locations as needed.
• Revise and update Refresco corporate policies, SOPs, and training as needed which includes development and upkeep of new equipment and process validation protocols.
• Additional functions and requirements may be assigned by manager as deemed appropriate.

• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes.
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.

• Proficient in Excel, Word, SAP, and Power Point.
• Ability to analyze and solve problems, results oriented.
• Organized and detail-oriented, adaptable to change.

• BS Degree or Engineering preferred.
• Minimum 3 years of Quality within a manufacturing environment
• Experience in the…