Senior Quality Engineer | Fort Worth, TX

Senior Total Quality Engineer | Fort Worth, TX

Job Category
:
Quality

Requisition Number
: SENIO
005812

• Full-Time

Showing 1 location

TTI Corporate
2441 Northeast Pkwy
Fort Worth, TX 76106, USA

The Senior Total Quality Engineer is a critical role within our Total Quality Management team, focused on maintaining and enhancing our most valuable customer and supplier quality relationships, proactively improving the quality of the components we distribute, and the services we provide. This position involves direct interface with our key customers, primarily in the military, aerospace, and transportation industries, to address and resolve issues related to both internal processes and defective parts.

The Senior Total Quality Engineer collaborates closely with our customers’ Supplier Quality Engineers and Managers, internal departments and with quality and production personnel at our suppliers to ensure that all quality concerns are efficiently and effectively resolved. The Senior Total Quality Engineer provides insight to management on evolving trends, leads long-term strategic improvement projects and acts as a mentor to other Quality Engineers within the company and with personnel in our suppliers and customers.

This role is pivotal in fulfilling our mission to deliver the right parts exactly on time and to exceeding our internal and external customer requirements through continuous improvement.

Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization!

Our Senior Total Quality Engineers Team:

• Manage critical and complex quality issues to a positive resolution with our most important and sensitive customers and suppliers.
• Serve as the primary Quality contact for key customers by leading interdepartmental and intercompany teams to responsibly meet or exceed the quality requirements of these critical customers.
• Communicate effectively with customers to understand their quality expectations (Q-notes/clauses) to translate them into understandable actions for internal departments and suppliers.
• Collaborate with the customers’ Quality Engineers to develop and deploy plans to improve our performance.
• Proactively improve operational transactions between customers and TTI.
• Professionally present improvement actions and programs to customers’ management and their Quality Engineers.
• Facilitate Source Inspections with key customers.

• Proactively analyze data to discover trends in internal process performance and take initiative to establish and lead teams to improve our performance.
• Lead & Mentor teams of Sales, Purchasing, Warehouse Operations & Suppliers to both resolve immediate problems and improve long term quality performance.
• Contain problems rapidly and coordinate short term solutions to facilitate business until the Root Cause is effectively addressed.
• Ensure teams find the true Root Causes and to develop and implement effective Corrective Actions (8D’s) for key customers.
• Act as the SME for quality activities and interactions for 8D’s, audits, FAIR’s, continuous improvement projects (e.g. 6 Sigma, Kaizen), and external standards.
• Communicate frequently with all internal & external parties to ensure action items accomplished & progress is shared.
• Communicate customer and 3rd party auditor expectations to internal departments in language they can understand and implement.

• Facilitate communication and problem‑solving efforts between suppliers, TTI, and customers to resolve quality issues promptly.
• Establish and properly communicate timelines to ensure customer expectations and supplier turnaround time is understood by all parties (returns, 8D’s).
• Develop multiple high‑level relationships with Supplier contacts to determine and execute corrective actions and improvement plans with proper urgency, rigor, and escalation.
• Using prior…