Quality Control Specialist

What’s Under the Hood

Drive Time Family of Brands includes in‑house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $25+ billion in finance receivables for Drive Time and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

In short, a Quality Control Specialist is responsible for monitoring and reviewing operational procedures daily. Quality Control objectives are to review and measure the adherence of business and compliance processes and procedures performed by different business units within operations such as bankruptcy, titles, and remarketing. While auditing, the specialist will also identify trends and provide detailed feedback to the business.

• Gather information and provide specific and detailed feedback.
• Identify trends of behavior and work to provide solutions.
• Communicate confidently and effectively to leadership, both verbally and in writing.
• Apply excellent analytical abilities to grasp key points from detailed documents and reports.
• Demonstrate familiarity with tools, concepts, and methodologies of different lines of business.
• Show strong organizational and problem‑solving skills with great attention to detail.
• Exhibit strong critical thinking skills.
• Manage time effectively, prioritize tasks, and multitask efficiently.
• Work independently and be self‑motivated.
• Collaborate with peers.
• Enjoy the challenge of unfamiliar tasks and seek continuous improvement.
• Remain adaptable and flexible to change.
• Perform other related duties as assigned.

• High School or GED required.
• Excellent oral, written communication, and listening skills required.
• Strong attention to detail skills required.
• Knowledge of auto finance preferred.
• Proficiency in Excel preferred.
• Knowledge of Microsoft Office.
• Must be comfortable working on site and have availability weekdays from 7am‑4pm. This team works out of our Operations Center in Fort Worth, TX.

• Medical, dental, and vision – Drive Time Family of Brands covers a sizable portion of insurance premiums to ensure employees receive top‑tier healthcare coverage.
• 401(k), company‑paid life insurance, short and long‑term disability coverage and more.
• Growth opportunities – professional growth is supported with promotions frequently.
• Tuition reimbursement – support for continued education and development.
• Wellness program – includes self‑guided coaching, activities, cash incentives and discounts on premiums.
• Competitive pay across the organization.
• Game room – ping‑pong table, pool table, and other games.
• In‑house gym – encourage a healthy lifestyle.
• Social events – team gatherings, competitions, and outings.
• Paid time off – includes wellness days, holidays, and personal leave for full‑time roles; part‑time employees also receive vacation time.

Hiring is contingent upon successful completion of our background and drug screening process. Drive Time is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.