Product Delivery Specialist; R4911

Founded in 2015, Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software and V-BAT and X-BAT aircraft. With offices and facilities across the U.S., Europe, the Middle East, and Asia‑Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit (Use the "Apply for this Job" box below). Follow Shield AI on Linked In, X, Instagram, and You Tube.

The Product Delivery Specialist is a highly detail‑oriented, self‑driven operator responsible for ensuring the accurate, complete, and on‑time delivery of complex products to customers. This role owns critical aspects of the delivery lifecycle, including sales order documentation, inventory validation, defect tracking, and customer‑facing acceptance activities. The ideal candidate thrives in a fast‑paced environment, can manage multiple parallel work streams without losing precision, and requires minimal oversight to execute at a high level.

They will interface directly with customers during Factory Acceptance Testing (FAT) and occasional on‑site acceptance events, ensuring a seamless and professional delivery experience. This individual works cross‑functionally with production, quality, engineering, and maintenance teams to resolve issues, improve upstream processes, and uphold a high bar for product quality and customer satisfaction.