Quality Assurance Mgr

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #;}tr th { background-color: #;}National Presort, LLC (NPI), a Duravant Company, designs, manufactures, installs, and services material handling, automation, and parcel processing solutions for customers across North America. NPI is committed to delivering safe, reliable, and high-quality products while fostering a culture of continuous improvement, accountability, and customer satisfaction.

The Quality Control Manager is responsible for leading and managing all quality control activities within the manufacturing environment to ensure products meet customer specifications, engineering requirements, and company quality standards. This position oversees inspections, nonconformance management, corrective actions, supplier quality initiatives, and production quality processes while partnering closely with Engineering, Production, Purchasing, and Operations.

The Quality Control Manager serves as the primary quality leader for manufacturing operations, driving continuous improvement initiatives, reducing defects and rework, improving process consistency, and ensuring customer expectations are met through effective quality controls and disciplined execution.

KEY RESPONSIBILITIES Leadership & Quality Ownership Lead, coach, develop, and evaluate Quality Control personnel to ensure performance expectations and quality objectives are achieved.

Promote a culture of accountability, quality, safety, and continuous improvement throughout manufacturing operations.

Establish departmental priorities, workloads, training programs, and staffing needs.

Conduct performance evaluations, approve timecards and time off requests, and ensure team members receive appropriate training and development.

Provide guidance and support to production personnel regarding quality requirements, inspection methods, and best practices.

Manufacturing Quality Control Oversee incoming, in-process, and final product inspections to verify compliance with engineering drawings, specifications, work instructions, and customer requirements.

Ensure inspection activities are consistently performed and documented in accordance with established procedures.

Review inspection data, identify trends, and develop corrective actions to improve product quality.

Monitor manufacturing operations for adherence to quality standards and process controls.

Work directly with production teams to minimize scrap, rework, defects, and customer quality concerns.

Approve product acceptance, conditional acceptance, or rejection as appropriate.

Nonconformance & Corrective Action Management Lead investigations involving nonconforming materials, products, or processes.

Ensure nonconforming products are properly identified, documented, segregated, and dispositioned.

Facilitate root cause analysis activities using structured problem-solving methodologies.

Manage corrective action requests and ensure timely implementation and verification of corrective actions.

Monitor corrective action effectiveness and drive systemic improvements to prevent recurrence.

Maintain records of quality issues, investigations, and resolutions.

Continuous Improvement Analyze quality metrics and manufacturing performance data to identify opportunities for improvement.

Support Lean manufacturing, 5S, and continuous improvement initiatives throughout operations.

Develop and implement process improvements that improve quality, productivity, efficiency, and customer satisfaction.

Utilize quality tools and statistical methods to improve process capability and product consistency.

Supplier Quality & Purchasing Support Partner with Purchasing and Supply Chain teams to investigate supplier quality issues and drive corrective actions.

Review…