Leasing Manager

Overview

JOB SUMMARY
:
The Leasing Manager is responsible for professionally leasing rental apartments to maximize income and achieve property occupancy goals, ensuring that the leasing sales process is followed correctly.

VALUES MODELED
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All employees are expected to bring our values to life every day by demonstrating:

• RESPECT:
  Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY:
  Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY:
  Act with honesty, honor, and transparency in all activities.
• SERVICE:
  Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE:
  Strive for excellence, adapt, innovate, and exceed expectations.

• Manage day-to-day leasing operations of the property
  :
  Maintain complete and accurate property files and records.
• Respond timely to prospective resident telephone calls and internet leads.
• Review all rental and move-in files for accuracy and input new residents into Yardi.
• Enter daily leasing activity into the leasing system daily.
• Promptly attend to resident comments and/or complaints.
• Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident.
• Inspect make-ready apartments prior to move-in.
• Review all lease files prior to move-in for accuracy and completeness.

• Support the property manager’s efforts to manage marketing and leasing for the property
  :
  Understand the market and any other aspects of the sub-market that could impact occupancy and/or income.
• Assist in the creation of marketing surveys and any other tools.
• Supervise the leasing tours and closing techniques to achieve the best possible closing ratios.
• Responsible for leasing apartments, improving occupancy, and generating traffic.

• Manage Leasing Personnel
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  Create, mentor, and manage a cohesive property management team in accordance with policies.
• Coordinate orientation and ongoing training programs for leasing staff.
• Perform other duties as requested to support property operations.