Retail Sales Associate - Part Time

Compensation

$10.00 to $14.00 per hour plus commission on every transaction. Retail sales associates can earn up to 8% on transactions, which could average an additional $2.78 per hour on top of the hourly rate.

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on day two of employment. Employees can withdraw up to 50% of wages earned up to seven times per payroll cycle.
• Unlimited commission above the hourly base rate.
• Employee discounts available on day one of active employment.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment (available to employees 21+).

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure excellent customer service on both the lending and retail sides of the business. The associate greets, engages, and assists customers with sales, loans, and other transactions for a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

• Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Processes sales and loan transactions per established policies, procedures, and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies and regulations.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes assigned training.
• Performs other related duties as assigned.

• Willingness and ability to lift/carry up to 50 pounds.
• Willingness and ability to perform tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and obtain firearms certification.
• Employee may be asked to assist customers outside the building or retrieve products from exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Willingness to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants receive detailed information during the interview process.

Payrates will not be below any applicable local minimum wage requirements. Employees are required to agree to a binding arbitration agreement to resolve disputes.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The company provides equal employment opportunity to all persons and will provide reasonable accommodations for qualified individuals with disabilities. The policy of First Cash is to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

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