Assistant Manager

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

• Ensure a welcoming environment by greeting customers, maintaining store appearance, displays and signage, and training team members to provide exceptional customer service.
• Oversee inventory flow, including markdowns, ticketing and clearance management, maintain accurate pricing, organized stockrooms, and set daily and weekly freight goals.
• Train, develop and provide continuous feedback to team members on customer service, store policies, operational procedures and compliance tasks, fostering a positive and productive work environment.
• Monitor sales performance, implement strategies to achieve sales targets, collaborate with the store manager to create and implement effective marketing and promotional campaigns, and maintain a clean and organized store.
• Perform other duties as assigned.
• Assist Store Manager with daily operations and supervision of employees.
• Maintain proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts or performing services for customers.
• Ensure adherence of staff members to all Citi Trends, Inc. policies and procedures.

• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• High school diploma or equivalent.
• Previous experience in retail management or a related field.
• 2-4 years of retail experience as an Assistant Manager.
• 3-5 years of retail experience.

• Squat/Kneel/Stoop (frequent to continuous).
• Stand/Bend/Walk (frequent to continuous).
• Twist (occasional to frequent).
• Reach above shoulder (occasional to frequent).
• Lift/Carry (occasional to frequent).
• Push/Pull (occasional to frequent).
• Use of hands (manual dexterity, grasping frequent to continuous).

The above statements describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws is prohibited.

Citi Trends is a great place to build a fun and rewarding career in retail management! We believe in promoting from within, so if you show the initiative, there will be plenty of room to develop your career. We offer a competitive salary and benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training and much more.