General Manager

General Manager

Duties include:

Leading a staff of 15+

Managing staff to perform all duties satisfactory in keeping with Kincaid's standards

Maintaining a clean store throughout the day

Regularly use of Toast POS and inventory control systems

Adhering to all Kincaid's recipe and food quality standards

Ordering and keeping a tight inventory

Building relationships with customers

Generating new catering customers and building sales by promoting Kincaid's in your local community

Manager Job Requirements

You must be a leader, communicator and a people person to be hired at Kincaid's. We cannot stress enough the importance of great customer service. Our customers are the only reason we have been around for over 79 years and they always expect high quality food with a smile. Being comfortable and able to build relationships and serve our customers only the best is the single biggest job requirement.

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for scheduling, inventory and ordering for your store
• Takes care of Kincaid's culture with staff, and customers
• Help build a brand that is ready to grow to more locations

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail within our three core operating principles:
Quality, Service and Cleanliness.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Team working skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Kincaid’s Hamburgers is a Fort Worth staple with its fair share of history. Lauded by many national and local publications as the “best burger,” Kincaid’s is a place “where friends meet to eat.”