Store Manager, Retail & Store Manager

Benefits:

• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Location:

Fort Worth, Texas

Reports to:

Owners / District Manager

Classification:
Full-Time, Exempt

The Store Manager assists the owners in operating a profitable, customer-focused store that consistently delivers exceptional service exceeding customer expectations. This role is responsible for all aspects of managing a single store—including hiring, training, scheduling, developing, and leading a high-performing team. The Store Manager oversees day-to-day operations to achieve sales, profit, and customer retention goals while maintaining brand standards, inventory quality, and operational excellence.

This is a hands-on, lead-by-example position requiring strong leadership, adaptability, and an ability to thrive in a fast-paced, sometimes hectic environment.

• Recruit, hire, and schedule team members to ensure strong coverage while maintaining labor cost goals.
• Coach, train, and motivate staff to deliver outstanding service and meet performance expectations.
• Conduct regular team meetings to review goals, product knowledge, and training updates.
• Build a positive, collaborative team culture centered on accountability, energy, and results.

• Drive sales results by developing and executing strategies that increase traffic, customer buys, and repeat visits.
• Analyze sales reports and KPIs to identify trends, opportunities, and areas for improvement.
• Maintain inventory accuracy and balance COGS in line with company targets.
• Manage controllable expenses including labor, supplies, and loss prevention.

• Oversee daily store operations and ensure tasks are completed accurately and efficiently.
• Maintain an inviting, organized, and visually appealing store environment that exceeds brand and customer expectations.
• Ensure compliance with Uptown Cheapskate brand standards, policies, and procedures.
• Demonstrate integrity and sound judgment in all management decisions.

• Lead by example on the sales floor—greeting customers, assisting with buying/selling transactions, and modeling top-tier service.
• Handle customer concerns professionally and with a solutions-first mindset.
• Set the tone for a positive, high-energy, service-driven atmosphere.

• Minimum 2–3 years of retail management or equivalent leadership experience.
• Strong understanding of resale fashion and current trends appealing to Uptown’s core customer.
• Proven leadership, communication, and organizational skills with the ability to multitask under pressure.
• Proficiency in Microsoft Excel / Google Sheets and ability to interpret and act on business reporting.
• Flexible availability required — weekends (Saturday and Sunday) are mandatory.
• Must be responsive and capable of handling a dynamic, fast-paced workload with shifting priorities.
• Self-motivated, energetic, and dependable with a passion for retail and people.

• A fun, fashion-forward resale environment that’s sustainable and community-driven.
• Real opportunities for career growth and advancement.
• Direct involvement in daily operations and decision-making.
• Competitive pay, performance-based bonuses, and employee discounts.

Apply today to join Uptown Cheapskate and bring your leadership, creativity, and energy to a fast-growing, fast-moving retail team!