Retail Assistant Store Manager

Retail Assistant Store Manager

$13.00 to $19.00 per hour
. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.34 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacations:
  Employees granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week (40 hours) after completing one year of active employment and two weeks (80 hours) on each anniversary afterwards (if applicable the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five years.
• Sick/Personal:
  Eligible employees granted 8 hours after 6 months of employment before the first anniversary, and 16 hours each anniversary thereafter (years 2-5) (adjusted per state/local). 24 hours after five years.
• Employee discounts available to all employees on the first day of active employment.
• Tuition Reimbursement with First Cash Education, allowing up to $2,000 per year, to full‑time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Assistant Store Managers are accountable for the day‑to‑day operations of the store and promote a positive/productive environment. This position works alongside the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. Responsibilities include analyzing store financial statements, participating in the company's asset protection program, promoting the business, and targeting new customer acquisitions.

Employees handle a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Willing and able to lift/carry up to 50 pounds.
• Demonstrated…