Alliance Bakery - Cake Decorator - Part time

Responsibilities

Job Summary:

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety/sanitation standards.

• Customer Service:
  Provides superior customer service.
• Takes cake orders from customers by telephone or in person, with a high level of accuracy.
• Answers customer questions regarding products; assists them with selections.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• Production:
  Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries.
• Writes on cakes with icing on request.
• Reads/executed daily production list through cake flow.
• Ensures quality control of all products before sending to sales floor per VTAs.
• Ensures cake product reaches the showcase and tables at prescribed times.
• Food Service:
  Prepares, packages, and merchandises fresh product effectively.
• Slices, packages, labels, and rotates products.
• Records production and shrink to aid in production planning.
• Food Safety:
  Maintains sanitation in work area; complies with H‑E‑B food safety and sanitation standards; complies with department/store operating procedures; operates and maintains all equipment properly.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.

Age Requirement: 18+

Work Experience:

1+ year(s)

• Required Knowledge/Skills/Abilities:
  Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
• Required Strong customer service skills.
• Required Communication and interpersonal skills.
• Required Reading and writing skills.
• Required Planning and organizing skills.
• Required
  
  Education:
  
  HS Diploma or GED or equivalent.
• Required
  
  Licenses/Certifications:
  
  Completion of Company Orientation.
• Required Safety training.
• Required eCommerce Online Ordering training upon hire.
• Required Physical Demands &
  
  Working Conditions:
  
  Function in a fast‑paced, retail environment, in detailed and precise tasks; work with customers, staying attentive to their needs; constantly stand, reach at waist, grasp; occasionally walk, reach at overhead, across shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, arm push/pull, pinch, utilize fine motor skills; occasionally be exposed to wet, cold, hot conditions, and loud noise;
  
  demonstrate ability to lift up to 40 lbs; demonstrate ability to manage in excess of 25 lbs while there may be exceptions, the measurements noted are generally defined as—Constantly: 5.5+ hours per 8‑hour day;
  Frequently: 2.5 hours per 8‑hour day;
  Occasionally: 0 hours per 8‑hour day; 2.5 hours per 8‑hour day. It is Partner’s responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Last revised: 10/1/2018.