Leasing Lead Service Technician - Fort Worth,TX Job Fort Worth area,Texas USA,Retail

JOB DESCRIPTION

Oversight and scheduling of service operations including routine services, breakdowns, and after‑hours calls

Perform and maintain daily lot check to better manage workflow into shop, prioritize order of operation, and keep yard/lot organized and neat

Work in process management – closing and approving technician work orders, including making sure the correct parts are charged out, labor is correct, and comments are entered

Customer approval/communication on billable items, acquiring POs, sending estimates, and overall customer relationship management

Keep technicians on task and motivated – assign work to techs based on skill and efficiency level

Ensure shop environment including work area, technician team, and shop tools are in compliant and safe condition; assist with KPA safety inspection reports as required by management

Provide tech oversight and assistance, including diagnostic advice and additional support

Pickup and delivery of units and/or parts, making appearances at customer/vendor locations regularly

Keeping upper management updated daily on operations; this also includes communicating with Sales/Operations team as needed

Routine inventory audits/cycle counts as required by management

Perform repairs in shop as needed, able to fill in as Tier 1 Tech if necessary

Perform all other assignments as needed by management

CERTIFICATIONS & REQUIREMENTS

Class B CDL License
FMCSA Brake Certified
Proficient with all diagnostic programs including PTT, Insite, Bendix, and Allison
Proficient with TDP and all applications within - Impact, Vin View, UCHP, etc.
Profound understanding of Mack/Volvo/Cummins warranty schedule
Familiar with Enrich program and inventory management
Tier 1 Tech qualifications/skill level

#J-18808-Ljbffr

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction

Leasing Lead Service Technician - Fort Worth, TX