Retail Store Management Trainee

Salary: $13.00 to $22.00 per hour

This role is designed for external retail assistant managers and store managers interested in fast‑tracking into a Store Management position. Requires a minimum of 1 year of retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Vacation:
  One week of paid vacation after six months of full‑time service; an additional week after one year; two weeks on each subsequent anniversary thereafter; up to 120 hours after five years.
• Sick/PERSONAL: 8 hours after six months, 16 hours per anniversary from years 2‑5, and 24 hours after five years (adjusted in accordance with state/local requirements).
• Employee discounts available on the first day of active employment.
• Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in First Cash 401(k) program after six months.
• First Cash Pet Insurance program access.
• Earned Wage Access is a Net Spend service; signup required, restrictions and fees apply.
• First Cash 401(k) program available to employees 21 years of age or older.
• Maximum base pay rate is derived from candidate’s prior experience and qualifications.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal‑setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, and lifting) in accordance with federal, state and local law.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
• Minimum age 18 years old.
• High School Diploma, GED, or equivalent experience.
• Must be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
• Computer literate and able to operate point‑of‑sale systems and common office machines.
• Ability to multi‑task in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Cash…