Retail Sales Associate

Full-Time Retail Sales Associate

$10.00 to $14.00 per hour. We offer a commission structure that pays you for every transaction processed. Our retail sales associates can earn up to 8% on transactions, which could average an additional $4.06 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active full‑time service, an additional week after one year, and two weeks after each anniversary thereafter (up to 120 hours after five years).
• Sick/Personal:
  Eligible employees receive 8 hours after six months, 16 hours each anniversary thereafter (up to 24 hours after five years).
• Employee discounts available to all employees on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year for qualifying full‑time employees.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates for pawn store locations nationwide. The retail sales associate partners with the store staff to ensure excellent customer service on both retail and lending sides of the business. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions across a range of merchandise including jewelry, tools, electronics, and firearms (in FFL locations).

The full‑time position offers an hourly wage plus commission based on productivity. Pay will vary with location, qualifications, and experience.

(Representative list of general duties; additional duties may be assigned as needed.)

• Greets and interacts with all customers to develop rapport and recommend appropriate solutions.
• Performs non‑management open/close procedures.
• Maintains clean sales floor, stocked merchandise, and displays.
• Performs sales and loan transactions in accordance with established policies.
• Handles cash and negotiable items per policy.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers.
• Collaborates with all employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods (standing, stooping, walking, etc.).
• Ability to work with firearms and obtain certification.
• May be asked to assist customers or retrieve products outside the building.
• Minimum age 18.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work with customers and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Basic math proficiency.
• Cash handling experience preferred.
• Ability to work at multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and office machines.
• Bilingual applicants are encouraged to apply.

Commission ranges from 2% to 8% based on the gross profit of personal performance. Details are provided during the interview.

Note:

The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign or reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

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