Tile Showroom Associate

Location:

NPT Fort Worth, TX - 248; 4801 Blue Mound Road, Fort Worth, Texas - 76106.

Pay:
Competitive pay and up to $2,500 through performance bonuses.

Benefits:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401(k) with generous company match
• 13 days of paid time off (PTO) & 8 paid holidays (PTO increases with tenure)
• 100% employer paid life insurance and long‑term disability insurance
• Paid parental leave
• Fully funded tuition and education programs
• Bonus programs, employee stock purchase plan, employee discounts, and more

• Establish relationships with customers by assisting walk‑in and phone customers and representing the company professionally.
• Understand customers’ needs, learn buying habits, and recommend specific products and solutions.
• Educate customers about terminology, features, and benefits of products to improve sales and satisfaction.
• Provide product demos to qualified customers upon request.
• Accurately perform data entry of sales orders to generate invoices and coordinate pickup or delivery.
• Secure payment of invoices with proper funds or obtain credit authorization in accordance with company policy.
• Estimate delivery dates to customers based on vendor production and delivery schedules.
• Make follow‑up calls to potential and existing customers to solicit additional business.
• Handle questions and complaints in a timely and professional manner.
• Maintain neat, professional product displays, changing displays once monthly.
• Promote monthly sales specials.
• Perform other job‑related duties as assigned.

• High school diploma or GED.
• Strong product knowledge in the swimming pool, landscaping, irrigation, and outdoor living industries preferred.
• Strong counter presence and the ability to deal directly with customers for a large portion of the day.
• Strong customer‑service attitude.
• Self‑motivated and detail‑oriented personality.
• Good computer skills, including MS Office programs.
• Ability to work in a fast‑paced environment dealing with inventory, product allocations, and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals, or pool construction helpful.
• Must be 18 years of age or older.

POOLCORP, including all its subsidiaries, is a drug‑free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity and strives to be inclusive of all people. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

This position is considered “safety‑sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.