Clinical Specialist | Urology - Sacral Neuromodulation | D.C. North​/Baltimore, MD

Additional Location(s): US-DC-Washington

About the Role: At Boston Scientific, we provide the opportunity to harness all that’s within you by working in diverse, high‑performing teams that tackle critical health industry challenges. With access to the latest tools, information, and training, you’ll advance your skills and career while receiving support for your ambitions.

• Establishes, develops, and maintains positive business relationships with Customers and Patients.
• Provides clinical support in surgeries, troubleshooting, and follow‑ups in hospitals and clinics.
• Uses clinical expertise, market and product knowledge to advance growth opportunities.
• Provides exceptional customer service to all customers.
• Educates customer staff on technical matters relating to Axonics products and therapies.
• Completes proper patient care documentation in Axonics Patient Care Management (PCM) system.
• Makes and receives patient calls/text through Axonics PCM system; some calls may be after hours or on weekends.
• Partners with Area Director and Territory Managers to learn market dynamics and local customer needs, fully understanding how Axonics products and solutions provide value to the patient.
• Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and/or on a national level.
• Assists with education and training of new employees.
• Manages inventory provided for case coverage and trunk stock.
• Expedites the resolution of customer problems and complaints to maximize satisfaction.
• Coordinates sales and marketing efforts with team members and other departments.
• Visits accounts regularly to replenish literature and establishes/maintains relationships with office staff.
• Works closely with Territory Managers to drive sales growth in target accounts and key areas.
• Actively participates in territory sales growth activities such as customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews, and other approved activities.
• Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of best practices and promotional trends.
• Maintains high level of clinical, market, and product knowledge.
• Completes all assigned training in a timely manner.
• Continuously improves through feedback.
• Manages personal expenses per company expense policy and reports monthly in Concur.
• Maintains proper credentials for Hospital Systems in area.
• Up to 50% travel, including some overnight travel in and out of market. Work hours directly support case coverage and may vary from week to week.

• High school diploma; a bachelor’s degree highly preferred.
• Willingness to travel regionally to support clinical needs.
• Confidence and professionalism in high‑stakes clinical environments (ORs, clinics).

• Bachelor’s degree preferred.
• At least 3 years of clinical experience in the medical device industry or at least 5 years of clinical experience in urology as an RN.
• Highly motivated and target‑driven with a proven track record.
• Excellent communication and negotiation skills.
• Prioritizing, time‑management, and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.

The anticipated annualized base amount or range for this full‑time position is $90,000 to $95,000
, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non‑discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered ual compensation will be commensurate with demonstrable level of experience, training, licensure, certifications, and other relevant business or organizational needs.

For MA positions:
It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain U.S. based positions, including field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID‑19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) they have applied for requireproof of vaccination as a condition of employment.

This role is deemed safety‑sensitive and, as such, candidates will be subject to a drug test as a pre‑employment requirement. The goal of the drug testing is to increase workplace safety in compliance with applicable law.