Flooring Sales Team Leader Training

• Maintain professional interactions and provide support to both customers and team members
• Drive brand market share through daily direct and indirect sales activities engaging directly with customers
• Drive sales productivity through high quality sales interactions with customers
• Educate customers while making product recommendations
• Meet or exceed personal sales productivity goals and key metrics on a weekly, monthly, and quarterly basis
• Generate and qualify leads for flooring solution installations
• Accurately document and report sales, schedules, activities and best practices
• Collect customer feedback and provide sales/marketing channel insight and recommendations
• Comprehensive training and support to enhance your sales skills and product knowledge
• Support training, onboarding, and ongoing development of team members, including travel to locations for training and in-field support

Performance measurements:

• Regular and prompt attendance
• Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications:

• High school diploma or GED equivalent required
• 12+ months previous retail selling experience in home improvement or related experience flooring sales experience
• Must be available to work a flexible schedule, including days, weekends, and holidays
• Warm, self-motivated, outgoing and enthusiastic
• Ability to stage a consultative selling process that overcomes objections and connects with customer needs
• Ability to perform independently in an unstructured work environment
• Must have and maintain reliable transportation
• Prolonged periods of standing in a store or department
• Proficiency with technology, including computers, smartphones, and digital tools, is essential for success in this role
• Must have a personal cellphone with a working number is necessary for role-related communication

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.