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Patient Experience Coordinator & Financial Officer

Job in Fort Worth, Tarrant County, Texas, 76102, USA
Listing for: HealthSource Chiropractic, Inc.
Full Time position
Listed on 2026-07-30
Job specializations:
  • Sales
    Office Administrator/ Coordinator, Appointment Setter/ Scheduler
Salary/Wage Range or Industry Benchmark: 20664 - 34440 USD Yearly USD 20664.00 34440.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources
Position

Patient Experience Coordinator & Financial Officer

Health Source Chiropractic – Southwest Fort Worth

We are NOT looking for someone who wants to simply “work the front desk.” We are looking for a DO-ER—a get‑it‑done, dependable, organized, fast, positive person who thrives in a busy environment.

Ideal Candidate
  • Energetic, bubbly, and highly personable
  • Loves helping people
  • Comfortable discussing finances and payment options
  • Enjoys sales and goal‑driven environments
  • Fast‑paced but detail‑oriented
  • Takes tasks to 100% completion
  • Thrives under pressure and enjoys a challenge
  • Loves being the operator that keeps things moving
Key Strengths
  • Knocking out to‑do lists
  • Keeping things organized
  • Talking to people
  • Hitting goals and metrics
  • Taking ownership
  • Being part of a winning team
Responsibilities
  • Greet and check patients in & out
  • Answer phones with energy and professionalism
  • Schedule and manage appointments
  • Respond to texts, emails, leads, and patient messages
  • Help new patients feel welcomed and confident
  • Prepare financials: discuss care plans, pricing, and payment options
  • Collect payments, explain charges, close out charges, and apply credits
  • Perform insurance verification and benefits review
  • Submit referrals and authorizations
  • Assist veterans with Community Care referrals and paperwork
  • Maintain organization and follow‑through throughout the office
  • Coordinate communication between providers, rehab, and front desk
  • Manage to‑do lists and operational tasks
  • Support marketing events and community outreach
  • Participate in weekly team trainings and growth meetings
  • Jump in wherever needed to support the team and patient experience
  • Additional administrative tasks as required
Qualifications
  • Experience in chiropractic, dental, or medical offices (preferred)
  • Insurance verification experience (preferred)
  • Sales/customer service experience (preferred)
  • Willingness to learn, strong attitude, and work ethic
Schedule
  • Monday: 7:15 am–7:15 pm
  • Tuesday: 9:30 am–7:30 pm
  • Thursday: 1:00 pm–6:00 pm
  • Friday: 7:15 am–5:15 pm
  • Saturday: 11:30 am–5:30 pm
Compensation

Hourly + Commission

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