Sales Engineer

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At Ring Central, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE bring together automation, assistance, and insights across the entire conversation lifecycle. The result is more seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

The Ring Central Global Service Provider Sales Engineer is a technical pre‑sales specialist, responsible for partnering with AT&T Business segments, direct sellers, and their Channel Partners to drive technical sales of AT&T Office@Hand in the US Western States.

A Sales Engineer should have in-depth knowledge on the entire Ring Central ecosystem including other UCaaS solutions, Legacy voice, data networking, and security.

Primary responsibilities include general partner enablement and training, conducting remote and onsite product demonstrations, co‑selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include business development, monitoring and supporting SE collaborative teams, managing customer feature requests and documentation for the product team, lab testing, continued education on the platform and underlying technologies, and supporting AT&T's related internal and customer‑facing events.

The primary objectives include working with end customers and partners to understand and translate their business requirements into solutions that can deliver business benefits. This also includes partner enablement and training, carrying our remote and onsite product demonstrations, and solution validation via Proof of Concepts (POC) for sales opportunities.

• Align with key AT&T and Channel Partners to better understand opportunities and support requirements
• Provide in‑region onsite support for AT&T and Customers
• Meet with the AT&T technical teams to serve as the subject matter expert (SME) for the solutions jointly created by Ring Central and AT&T
• Communicate AT&T Office@Hand and Ring Central value proposition to AT&T Sales and Technical Sales teams as well as targeted business customers
• Coordinate with Ring Central AT&T Office@Hand sales team, AT&T sales teams, AT&T Cloud Voice overlay team, and AT&T Sales Engineering teams to develop Sales Plans and Target Account Plans
• Ability to demonstrate AT&T Office@Hand solution to AT&T Sales/Technical Sales teams and targeted business customers
• Partner with Product team stakeholders to develop and prioritize Product roadmap
• Cultivate relationships with internal and external aligned Partners and resources
• Partner with the team to evaluate new technical solutions to meet or exceed prospect and customer requirements
• Keep up to date on relevant competitive solutions, products and services
• Support and participate, with other Sales Engineers, in performing advanced technical presentations for customers, and prospects, both remotely and in‑person.
• Develop and maintain expert understanding of all Ring Central applications and products
• Represent AT&T/Ring Central at conferences, industry, and sales events
• Actively participate as a SME for Ring Central products and technologies
• Responsible for continued education on the platform and underlying technologies
• Become that trusted advisor into the Sales and Pre Sales community, providing world class operational and technical support when needed
• Provide direct support for the technical fulfillment of RFI's, RFQ's and RFP's in their assigned territory

• 7+ years of experience serving in the capacity of a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent, relevant experience
• 7+ years of experience working in Solution Sales Engineering capacity selling directly to Service Providers

• Proven ability to provide technical leadership to the account team and engineers
• Ability to teach other members of the team and…