Inside Sales ​/ Receptionist

Benefits

• 401(k) matching
• Bonus based on performance
• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

We are seeking a result‑driven Inside Sales / Receptionist for our main call center and front office. The role involves engaging with customers, providing information, and supporting the sales team.

• Develop new sales opportunities using outbound lists, emails, and lead follow‑ups.
• Communicate with customers to understand needs and identify sales opportunities.
• Apply proper phone etiquette; answer questions, resolve concerns, and provide information via calls and emails.
• Explain and demonstrate product and service features.
• Maintain and improve the prospects database and research new leads.
• Stay current with product, service information and competitor offers.
• Provide excellent customer service and handle high‑volume calls.
• Basic knowledge of Microsoft Excel, Outlook, Word.
• Work Monday–Friday 8–5 or 9–6, with occasional Saturdays as needed.
• Compensation: hourly plus commission.
• Availability for growth opportunities.

• Notify personnel of waiting guests or visitors.
• Update office calendars and spreadsheets.
• Manage office supply inventory.
• Check incoming mail twice daily.
• Assist sales team with maintaining or updating sales files.
• Update existing customer information.
• Document incoming calls and information as needed.
• Maintain reception, conference room, kitchen and bathroom areas clean.

• Highly motivated and target‑driven.
• Excellent selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills; attentive to detail.
• Relationship management skills and openness to feedback.
• Maintain front desk tidy and presentable with necessary materials.
• Greet and welcome visitors.
• Friendly people person with good customer service.
• Strong listening, verbal, and written communication skills.
• Good judgment, adaptability, and teamwork.
• Stress tolerance and resilience.
• Multi‑tasker capable of performing various alternate duties.