Dual Sales Manager

Job Details

• Level: Entry
• Job Location:
  
  FORT WORTH, TX 76164
• Position Type:
  Full Time
• Job Category:
  Hospitality
  - Hotel

The Dual Sales Manager is responsible for driving group room revenue for Hyatt while simultaneously selling SMERF
- Social room-only blocks for Hotel Drover. This role strategically supports two distinct properties, markets, and sales approaches, requiring strong organization, relationship-building, and the ability to pivot between full-service group sales and targeted SMERF room block business. This position partners closely with revenue management, operations, and catering teams to ensure a seamless client experience while maximizing room night production and profitability.

• Hyatt
  - Group Sales Focus
  • Manage assigned group accounts
  • Collaborate with operations teams to ensure group needs are communicated and executed successfully
  • Conduct site tours and client presentations as needed
• Hotel Drover - SMERF Room-Only Focus
  • Proactively solicit and book SMERF room-only blocks for Hotel Drover
  • Identify and cultivate relationships with planners, and local organizations
  • Negotiate room block contracts in alignment with revenue strategy and availability
  • Serve as primary contact for clients through contract signing and pre-arrival coordination
  • Provide exceptional customer service and maintain a positive, solutions-focused atmosphere for all clients and guests
  • Drive incremental revenue through strategic upselling
  • Prepare internal documents such as event resumes timely and accurately
  • Communicate all group specifications, historical data, and key details to internal departments to ensure seamless execution
  • Prepare external communications such as addendums, updates, and client-facing event documents
  • Achieve or exceed assigned room night and revenue goals (if applicable)
  • Balance and prioritize sales efforts across both properties to maximize total revenue
  • Maintain a high level of responsiveness, professionalism, and service for all clients
  • Partner with Revenue Management to ensure proper pricing, displacement analysis, and inventory controls
  • Participate in sales meetings, strategy sessions, and property tours as required
  • Prepare weekly/monthly sales reports and forecasts
  • Represent both hotels at industry events, trade shows, and community networking opportunities

• Ability to sit, stand, walk, and move throughout the property for extended periods.
• Ability to conduct property tours and site visits across indoor and outdoor spaces.
• Must be able to lift, carry, and move up to 15-25 lbs occasionally.
• Ability to travel locally for client meetings, networking events, and trade functions.
• Comfortable working evenings, weekends, and holidays as business demands require.

• Strong interpersonal, negotiation, and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong organization, time management, and problem-solving abilities.
• Ability to work independently and exercise sound judgment.
• Knowledge of the Fort Worth market and DFW area preferred.
• Flexible schedule, including evenings, weekends, and holidays as needed.

• Previous luxury hotel or lifestyle hospitality sales experience.
• Experience in group, catering, or event sales.
• Familiarity with Marriott systems and brand standards.

Hotel Drover complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.