Solutions Center Dispatcher – Security

Location

Medical Center - Fort Worth

Solutions Center

Second Shift (United States of America)

40

The Solutions Center Dispatcher for Security serves as the primary coordination point for all security operations within the medical center campus. This role monitors and operates multiple security systems, including video surveillance, access control, duress alarms, and mass notification systems, while receiving and responding to calls for security assistance through phone, radio, and other communication channels. The Dispatcher prioritizes and dispatches officers to incidents, accurately logs details, and coordinates emergency responses with internal departments and external agencies to minimize disruption and maintain safety.

The Dispatcher ensures timely, accurate communication and provides outstanding customer service to support a safe and secure environment for patients, staff, and visitors.

1 year security or emergency call center experience required.

High School Diploma or equivalent required.

Registration with the Texas Board of Private Security within 90 days of hire required.

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer. Promise, a strong word with deep meaning that everyone understands - especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care.

Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.