Dock & Door Technician

Job Description

Job Description

Description:

Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years!

We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Elite Material Handling is the premier material handling company in Dallas/Fort Worth and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

At Elite Material Handling we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay –Plus incentive opportunities!
• Full benefits package that starts day one– Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Competitive PTO and Paid Holidays
• Uniform and boot allowance
• Training and mentoring– Learn from our experts in the industry
• Advancement opportunities

Link to benefits overview:
Benefits

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

The Commercial / Industrial Dock & Door Service Technician will travel to the customer’s location and will be responsible for performing on-site inspection, repairs, planned maintenance, removal and installation of dock levelers, doors, restraints, and various industrial equipment.

• Perform service, maintenance, repair, and installation on Commercial Overhead Doors, Dock Equipment, and various warehouse equipment.
• Troubleshoot and repair mechanical, hydraulic, pneumatic, and electrical systems.
• Read and interpret maintenance manuals, service bulletins, and other specifications.
• Provide information and recommend services to customers and the Sales team.
• Identify and order parts required to complete repairs and/or routine maintenance.
• Manage work orders and time sheets (paper and digital) for each job and turn-in within 24 hours of completion.
• Perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris and complete all necessary company training in a timely manner.
• Perform other duties as assigned by the department manager.

• A minimum of 2 years of experience with repair and maintenance of Commercial Overhead Doors, Dock Equipment, and/or other industrial equipment.
• Experience in welding, steel fabrication and electrical a plus.
• Ability to thrive in a fast paced, technology driven, service environment.
• Possess strong teamwork skills.
• Able to work without supervision. Occasionally, will work in a team environment.
• Must be able to communicate effectively, verbal, and written, with management and customers.
• Able to manage time effectively, as well as complete service reports, timecards, and parts ordering.
• Technical school training and OEM certification a plus. Examples of training would include: AAADM;
  Rytec;
  Entrematic;
  Kelley;
  Poweramp;
  Wayne Dalton; etc.
• Must have schedule flexibility, as services may be performed during evenings, weekends or holidays.
• Willingness to work overtime.
• High School Diploma or GED is required.
• Must have a valid A, B or C Driver’s License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.
• The selected candidate will be required to…