Maintenance Technician II

Company Overview

Invitation Homes owns and operates single‑family rental homes in 16 top U.S. markets. We use smart home technology and a maintenance app to provide convenient leasing and high‑quality homes.

The Maintenance Technician II performs high‑quality maintenance work in rental homes while providing outstanding customer service to residents. Tasks include completing service requests, proactive Pro Care visits, and educating residents on home systems.

• Complete maintenance service requests across multiple trades.
• Provide excellent customer service and promote a quality living experience for all residents.
• Perform required work while demonstrating respect for the resident’s home.
• Perform regular Pro Care visits to conduct proactive maintenance and repairs.
• Complete the Pro Care checklist in the mobile app and schedule the next visit with the resident.
• Educate residents on maintenance topics, including showing the link to Invitation Homes resident expectations ().
• Educate residents on the functional systems of their rental home.
• Conduct general property condition assessments at all visits and alert property management when immediate attention is required.
• Use technician‑specific reports to identify opportunities for improvement.
• Perform repairs in vacant properties that are on the market or during the turn process.
• Properly use and care for company‑supplied tools, materials, and vehicles.
• Review the next day’s appointments to ensure appropriate equipment, materials, information, and time are available for single‑visit completion.
• Adhere to all Invitation Homes safety guidelines.
• Perform other duties as assigned.

• High School diploma or equivalent.
• 2–5+ years of proven residential repair and maintenance experience, or related building maintenance experience.
• OSHA 10 certification (new hires may complete within 90 days).
• EPA Certification:
  Type I, Type II, and/or EPA Universal HVAC Certification is a plus.
• CPO certification (pool) is a plus.
• Excellent customer service, interpersonal, and written communication skills; multilingual is a plus.
• Comfortable using mobile devices (iPad and/or iPhone) and various mobile applications.
• Understanding of residential construction and mechanical systems; able to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural work, HVAC (minor), and appliances. Training will be provided.
• Current driver’s license, automobile insurance, and any other required state licenses or certifications.
• Ability to work on a regular and consistent basis, including occasional weekends and holidays.
• Ability to provide basic hand and power tools.
• Ability to perform tasks requiring frequent climbing, reaching, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.
• Ability to lift or move more than 50 pounds and operate standard maintenance equipment as assigned.

We believe when our residents thrive, our associates thrive. Join a culture that values growth, offers learning opportunities, and promotes from within.

Salary range: $20.19 – $35.00 per hour. Additional annual discretionary bonus may be available.

• Competitive pay with an annual bonus program.
• Generous paid time off: vacation accrual, sick time, volunteer time, standard holidays, and floating holidays.
• Health, dental, vision, and life insurance.
• Long‑term and short‑term disability insurance.
• 401(k) plan with company matching.
• Casual dress code and a supportive work environment.
• Team events and celebrations.
• Employee Resource Groups:
  Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.
• Career growth paths and learning opportunities.

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive, and innovative environment. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other factor protected by applicable law. If you have a disability or special need requiring accommodation, please contact human