HVAC Maintenance Technician

HVAC Technician Key things that you want to know about this role Description HVAC Technician Key things that you want to know about this role Job Level

3+ years experience will set you up for success in this role

This important role supports Reserve at Quebec (298 units multifamily) located in Fort Worth, TX

Full Time and the ability to be on call to support our residents for emergencies

Starting at $26+/hour -- we believe in a culture of transparency.

About Us:

Pivotal, ranked in the Top 50 Affordable Housing Developers in , is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members.

As our HVAC Technician, you will provide high quality service to our residents, joining a team of outstanding team members with a commitment to excellence. You will hold yourself to a high set of standards, demonstrate a positive, service-minded demeanor, and successfully manage multiple shifting priorities. You will be responsible for the routine maintenance of the physical integrity of the community, including daily pickup of grounds, ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff.

You will be our go-to person to ensure our residents are taken care of in the event of an emergency. We are embracing technology in how we serve our communities. Our HVAC Technicians receive work orders on our Maintenance Mobile App. You will be provided a stipend for your use of your personal smartphone to stay connected with us and process through your work orders.

The HVAC Technician is responsible for maintaining and repairing heating, ventilation, and air conditioning (HVAC) systems within affordable housing properties managed by Pivotal Housing Partners. This position ensures that HVAC systems operate efficiently and effectively. The ideal candidate will have experience with residential HVAC systems, excellent problem-solving skills, and a commitment to providing high-quality service in a timely and cost-effective manner.

Additionally, when no HVAC work orders are pending, the technician will assist with general maintenance tasks to ensure the upkeep of the property. Completion of daily work orders and responding to on-call emergencies in a timely manner. Assist with all aspects of maintenance throughout assigned properties.

• Perform regular preventative maintenance on equipment.
• Attempt to troubleshoot and repair problems with the HVAC electrical system and understand the closed freon system well enough to knowledgeably communicate with a repair contractor.
• Attempt to repair/replace thermostats, thermo-couplings, capacitors, filters, blower motors.
• Removing old systems
• Installing new systems
• Communicating with clients/vendors and residents.
• Responsible for all unit quarterly inspections with community manager.
• Change furnace filters quarterly.

• Provide customer service to all current and future residents.
• Complete resident work orders on a timely basis (24 to 48-hour expectation)
• No work is to be completed without a work order.
• All work orders are to be completed through the Maintenance Mobile App via your own personal cell phone.
• Respond to after-hours emergency calls when assigned.
• Responsible for maintaining grounds, lawn care and buildings at a high standard. Including but not limited to, cleaning common areas, restrooms, playground, community room, fitness room, business center, media center, and any additional common areas.
• Assist with trash-outs and court-ordered evictions when necessary.
• Maintain inventory and organize a supply of repair parts and materials in a neat and organized fashion in a manner appropriate for the required level of service.
• Perform snow removal and ice-melt chemical application when necessary.
• Repair/replace general maintenance items…