Rehabilitation Assistant; Fort Worth

Rehabilitation Assistant (Fort Worth)

The Rehabilitation Assistant (RA) assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The RA provides basic information regarding VR programs, services, and referral information to customers and vendors. The ideal candidate will be detail‑oriented and have excellent planning, organizing, time‑management, and communication skills with the ability to prioritize and coordinate work independently to achieve goals.

• Entry‑level human services/rehabilitation support work; routine caseload support services such as creating, maintaining, and reviewing technical case‑management forms/files for accuracy utilizing the electronic case‑management system.
• Collect information for intake/profile process.
• Maintain appropriate business relationships with providers, businesses, customers, and staff.
• Prepare and review reports for accuracy on monitored services.
• Assist VR Counselors in certification of eligibility and other service‑delivery tasks using the electronic case‑management system and other agency‑supported software programs.
• Initial screening for individuals applying for VRS service programs.
• Participate in Vocational Rehabilitation Services (VRS) training.
• Furnish information regarding Texas Workforce Solutions (TWS)/VRS program, services, and requirements to applicants, customers, families, vendors, businesses, and the general public.
• Perform other related work as assigned.

• Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows‑based environment.
• Experience in applying purchasing procedures, case guidelines, regulations and policies, and case‑management support functions.
• Knowledge of community and government service delivery systems; mental illness and emotional components of physical illness.
• Ability to interpret highly complex policies and procedures, maintain confidentiality, and analyze or interpret highly complex financial data.
• Skill in interviewing and conducting individual needs assessments.
• Related work experience at all levels, defined as case‑management support, purchasing, and general knowledge of disabilities.

• RA I – One year of full‑time qualifying experience in human services, social science, business, or a related field and graduation from a standard senior high school or equivalent. Thirty (30) semester hours in human services, social science, or business may be substituted for experience.
• RA II – Graduation from an accredited four‑year college or university with major coursework plus one year and six months of full‑time qualifying experience. One additional year of full‑time experience may be substituted for each year (30 semester hours) of the required education.
• RA III – Graduation from an accredited four‑year college or university with major coursework plus two years of full‑time qualifying experience. One additional year of full‑time experience may be substituted for each year (30 semester hours) of the required education.
• Sr. RA – Graduation from an accredited four‑year college or university with major coursework plus two years and six months of full‑time qualifying experience. One year of full‑time experience may be substituted for each year (30 semester hours) of education.

• Competitive starting salary: $3,333.33 – $4,251.92 per month (based on experience and skills).
• Career ladder position with promotion requirements.
• Active employee benefits – health plans, life insurance, retirement programs, paid leave and holidays, longevity pay, tuition assistance, and reimbursement for CRC & LPC renewals.

2400 Circle Dr, Fort Worth, TX.

Position may involve working hours other than 8:00 AM–5:00 PM, Monday–Friday, and involves travel up to 10% of the time, including some overnight travel (transportation responsibility of the employee).

Applicants must be Texas residents or willing to relocate to Texas. The Texas Workforce Commission is an equal opportunity employer. TWC is not considering applications from individuals who require sponsorship for an employment visa.