Instructor, Ground Operations and Cargo Training

What you’ll do

• Facilitate American Airlines ground operations training programs
• Connect with, develop, engage and guide learners within your care
• Communicate clearly and empathetically, creating a welcoming learning atmosphere
• Provide effective and timely feedback; helping elevate the facilitation of courses and quality of content
• Collaborate with other team members across the training organization on a variety of projects
• Maintain accurate records of training activities and materials
• Support and participate in special projects and programs such as pilot classes for new training initiatives
• Develop and maintain productive relationships with both airport and corporate leadership, demonstrating professionalism in all interactions
• Ability to travel extensively both domestic and internationally to facilitate courses and provide mentorship and support
• Ability to work: days/evenings/weekends/holidays

• Bachelor’s degree or equivalent training/experience
• 2 year of experience working in an airport environment with knowledge of ramp operations or relevant experience
• Previous classroom facilitation and management experience

• Mainline ramp experience
• Mainline operations or control center experience
• Proficient understanding of adult learning principles
• Proficiency with programs and software related to ramp and/or control center based team members (Ramp Link+, SABRE, DECS, GET, Realtime, etc.)

• Effective presentation and facilitation skills
• Ability to command a room, inspire confidence, and represent the training organization with grace and professionalism
• Demonstrated leadership skills
• Self-starter with proven leadership skills and ability to problem solve, while remaining calm under pressure
• Ability to manage multiple projects efficiently and effectively
• Effective planning, organization, and time management skills
• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Applicable valid driver’s license as required by local authorities, if applicable

• Travel Perks:
  You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits:
  
  On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs:
  We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program:
  Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits:
  Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.