Therapeutic Services Coordinator

Therapeutic Services Coordinator

Responsible for ensuring that youth receive the most appropriate residential services for well-being and to achieve permanency. Ensure that all 3rd party utilization review reports are reviewed and that any child specific deficiencies are addressed with appropriate parties. Ensure that all child specific service issues are addressed with providers. Address all service-related child/provider issues autonomously, utilizing internal, external, and DFPS resources to mitigate issues and improve outcomes.

Work collaboratively to address missing youth. Drive results by addressing provider issues both independently and in collaboration with other departments.

Position includes exposure to parents, guardians, and conservators as well as to youth with behavioral problems, including possible physical aggression. Will be required to travel to attend meetings, training, or conduct business off site. Must have a valid driver's license and meet agency's underwriting standards if driving on agency business. A personal vehicle is required for travel.

The Therapeutic Services Coordinator will have access to confidential records including youth files, foster care/adoption records, foster/adopt parent information and biological family history. Must maintain confidentiality and follow policies related to personnel records and client records.

Key Expectations/Responsibilities:

Planning:

· Coordinates, facilitates, and/or participates in meetings with collaborating partners and agencies.

· Works independently and collaboratively to resolve child specific placement/service issues.

· Participates in other administrative and planning meetings as needed to facilitate referral, placement, and other child specific service issues.

Implementation:

· Utilizes conflict resolution measures to address child specific service issues.

· Receives and reviews client information from OCOK, DFPS, Network Providers, and other agencies to ensure the appropriate utilization of services to youth placed in an OCOK Network Provider.

· Reviews all 3rd party level of care utilization reviews to address all child specific service deficits, as needed. Will work closely with other departments to ensure that Network Providers consistently provide excellent care.

· Ensures services adhere to applicable OCOK policy and procedures and other contract outcomes.

· Maintains an up-to-date listing of all agency network providers and services.

· Ensures youth are placed in properly trained and licensed facilities with appropriate capacity to provide services.

· May initiate, facilitate, and/or participate in crisis calls as they relate to provision of services. Will attempt to independently mitigate/resolve such issues without being prompted. Anticipate issues and independently mitigate before issues become crisis.

· Requests documentation to ensure psychological and/or psychiatric services are provided as needed when determining service needs.

· Makes referrals for services and follow-up on services as needed.

· Reviews documentation provided for youth's Service Planning as needed to determine appropriateness of services.

· Ensure quantified and measurable data is used during the child assessment phase to make appropriate decisions regarding the type and level of placement for the child and for the purpose of identifying needed family services.

· Ensures that discharge planning is started at admission and monitored to ensure that youth achieve permanency.

· Promotes safety and encourages the least-restrictive and shortest length of out-of-home placement for children.

· Communicates youth's needs and concerns to residential program and/or child placing agency.

· Ensures provider services are appropriate and within Network Provider contract and best practice measures.

· Refrains from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position.

· Advocates, promotes, and practices cultural sensitivity and responsiveness in all day-to-day interactions.

· Develops, promotes, and practices teamwork in all activities.

· Completes other duties as assigned.

Training:

· Attends relevant in-service training offered at…