Survivor Advocacy Adult Advocate -NTX

Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.

Job Title:

Advocate

Job Status:
Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance)

Job Location:

Unbound Now local office, on-site

Job Summary:

The primary function of the Advocate is to provide individualized crisis response and ongoing case management and support for survivors of human trafficking, using sound professional judgment and best practices to ensure high-quality services and maintain compliance with established program, state, and federal standards.

Compensation:
Annual salary

Benefits:
Unbound Now is proud to offer a premier benefits package that prioritizes the health and financial security of our team members and their families:

• 100% Employer-Paid Health Insurance:
  We cover 100% of medical premiums for both the employee and their family.
• Employer-Paid Life Insurance:
  Fully covered for the employee at no cost.
• Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).
• Dental & Vision:
  Comprehensive plans available at the employee’s expense.

Schedule/Availability: 40-50 hrs/wk. Evening, weekend, and holiday calls required. Scheduling flexibility is needed.

Travel:
Frequent travel within the immediate local area and occasional in-state or out-of-state travel required for survivor transportation, court accompaniment, or professional training.

Working conditions:

Work is performed in standard office settings, hospital/court environments, partner agency facilities, other service-provider conditions, or other professional business environments. Extensive work is conducted within the community, including high-vulnerability locations. Duties occasionally require exposure to weather extremes, hazardous environments, noise, fumes, odors, bodily fluids, and high-stress situations.

Job Responsibilities:

• Respond to calls from law enforcement, CST care coordinators, and other referral sources when on call; arrive at the victim’s location within the required time frame.

• Meet immediate physical needs - clothes, food, toiletries, etc.
• Provide ongoing field-based advocacy, case management, and emotional support.
• Independently coordinate referrals, service planning, and documentation of services for assigned caseload.
• Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned clients.
• Provide transportation to appointments and services as needed and as feasible (if serving a youth, must have parent or guardian permission to transport to appointments and services)
• Meet with each assigned survivor every other week if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings.

• In collaboration with the client, help create and update safety plans.

• Attend CPS case staffings and MDT emergency response meetings, and schedule staffings.

• Document all interactions with survivors and partner agencies within 72 hours.
• Build and maintain good relationships with organizations that provide services relevant to trafficking survivors.
• Alert the supervisor when difficult situations arise.
• Recognize red flag behavior and report to the supervisor.
• Convey a service-oriented approach:
  • Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders.
  • Provide those seeking…